Comments on: Rebate Hell

By: IronJenny

IronJenny — Tue, 06 Mar 2007 22:27:25 +0000

that is just way too funny how he found your blog the moment you posted your complaint!

By: mike

mike — Tue, 06 Mar 2007 07:08:39 +0000

Whoa, the tiger boyz posting here….sheez, your blog got some struuuungth!

By: taconite boy

taconite boy — Sun, 04 Mar 2007 23:15:55 +0000

That is so funny that he responded to you so quickly! The rebate hell part…not so funny.

I’ve had the same problem with a TV I bought from microcenter. UGGGHHH!

By: 21stCenturyMom

21stCenturyMom — Fri, 02 Mar 2007 21:02:22 +0000

How interesting that Lonny found your complaint so quickly!

My beef with rebates is that the one I got from Cingular came in time but instead of sending me a check for $200 they sent me 2 plastic cards that can be used like credit cards. One for $75 and one for $125. The first problem with that is the plastic - do we really need to clutter up the world with more non-biodegradable plastic cards? Second of all I would have preferred something I could SAVE instead of being given something I had to SPEND. Of course I can now save $200 that might otherwise have gone to groceries but still - the whole credit card/spender forced mentality is just not what I had in mind.

By: Chris

Chris — Thu, 01 Mar 2007 22:57:59 +0000

Well, there’s Lonny contact information if anyone needs it. I wish I would have had that a few months back when I started inquiring about what I needed to do to receive my rebate. But I poked around TigerDirect and OnRebate’s website and there wasn’t any contact information to be found. I eventually found an 800 number for OnRebate which I called, only to be put into an automated menu that never gave me an option to talk to a person.

So I kept dropping emails into the blackho… errr… OnRebate’s support box. I had pretty much all but given up, and then out of the blue I received an email and my rebate arrived. Seven months later, but it arrived.

Honestly, it’s just not worth the hassle of trying that experience again. 6-8 weeks or even 8-12 weeks (as advertised), I can see. But this whole process took just over 32 weeks??! Not double, but almost triple the longest time advertised. :/

You guys should partner with a new rebate firm, IMO. Either that or do some serious chewing out to whomever is running the show at OR. Sadly, that search page above is entirely filled of folks with bad experiences trying to get rebates from your company.

By: Lonny Paul

Lonny Paul — Thu, 01 Mar 2007 22:47:56 +0000

Should you or any other person ever have a problem with rebates or anything else on purchases made at TigerDirect, I welcome you to contact me for resolution.

Lonny Paul
Director of Interactive Media
TigerDirect.com
lonny.paul@tigerdirect.com
888-42-TIGER